Salesforce.com Integrates with Twitter
Apparently as part of the Salesforce.com 'Service Cloud', we can now expect to see integration with twitter.
http://venturebeat.com/2009/03/22/salesforcecom-lets-you-answer-customer-complaints-on-twitter/
I think the service cloud is innovative, but innovative in a Moore way.
Will this concept cross the chasm? Personally, I feel that this technology is a bit too bleeding edge, and in it's current form will not become a dominant business solution.
In concept though it is great, and I'm looking forward to this being refined so that it does become the killer 'Service Cloud' we all need.
http://venturebeat.com/2009/03/22/salesforcecom-lets-you-answer-customer-complaints-on-twitter/
I think the service cloud is innovative, but innovative in a Moore way.
Will this concept cross the chasm? Personally, I feel that this technology is a bit too bleeding edge, and in it's current form will not become a dominant business solution.
In concept though it is great, and I'm looking forward to this being refined so that it does become the killer 'Service Cloud' we all need.
|
|
0 comments:
Post a Comment